Umbra Training and Wellbeing (“us”, “we”, or “our”) are committed to your privacy being protected.

Should we ask you to provide certain personal information (through the website or any other source) please be assured it will only be used in accordance to this privacy policy. Our policy is in compliant to the recent change in data legalities, in particular GDPR, and will inform you of the collection of data, marketing options, access to your information, our contact details.

This policy is effective from 29th June 2020. Umbra Training and Wellbeing trade under Umbra CCW Ltd.

What information do we collect about you?

We may ask you to provide us with certain personal information including:
• Name
• Contact information including email address
• Postal and Billing Address
• Date of Birth
• Relevant information about your health and Fitness
• Any information provided from surveys if you voluntarily complete them

We collect this information to process and manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

How do we use your data?

We use your data for various purposes including:
• To personalise our website for your repeat visits
• To notify you of any changes to our service and improve our communication
• To improve our members journey
• To allow you to voluntarily participate in interactive features

Umbra Training and Wellbeing will not share, trade or sell your personal information for marketing purposes with any other company.

We do not store any bank account or credit card information.

Marketing

We would like to keep you updated with our special offers and newsletters and other information we feel you will benefit from. You are welcome to opt out of receiving any, or all, of these communications from us at any time. If you no longer wish to be contacted for marketing purposes, please email info@umbratraining.com.

Linked Sites

Our website may have other websites linked to it. This privacy policy relates to us and our website. If you click on a link please view all other visited sites and their own privacy policies.

How long do we hold your data for?

Umbra Training and Wellbeing will only hold your personal data as long as necessary. If you do not attend a class after 12 months of the previous class your data will be removed.


Access to your data

You have the right to request a copy of your personal information we hold. If you want this to be removed from our systems, please contact us on: Info@umbratraining.com

Heard of computer cookies?

Cookies are text files that are placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track the number of visitors and any patterns of the use of our website and then statistical reports are produced.

If you wish to set your browser to not accept cookies, please find out how using the link below. However, with cookies removed some of our website features may not function as well.

Further information can be found on www.aboutcookies.org.


Changes to our privacy policy

This policy may be updated from time to time. Any changes will be noted here with an effective from date. Please check this policy regularly. This policy was updated on the 29th June 2020.

Contact us:

If you have any questions or queries regarding our privacy policy, please contact us on:

Umbra Training and Wellbeing
Strivens Barn
Middlemead
Steyning
BN44 3RG

info@umbratraining.com

www.umbratraining.com

07738984036

Making a complaint:
If you are unhappy about our use of your data, please contact us via the above methods. If you feel we can not help you, you can lodge a complaint with the UK Information Commissioner’s Office at:

0303 123 11113
https://ico.org.uk/concerns

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF